I no longer have access to the products I purchased in the online shop

Accessing Your Purchased Products

If you no longer have access to the products you purchased in our online shop, you can regain access easily by logging in or registering an account linked to your purchase.

How to Log In

Use the email address associated with your purchase to log in to your account:

  • Go to the login page.
  • Enter the email address you used when purchasing the products.
  • Enter your password and access your customer account.

Registering a New Account

If you do not yet have an account, you can register one using the same email address you used for your purchase. This will automatically link your order to your new account.

Navigate to the login page. Click on the registration option to create a new account. Register using the email address associated with your purchase. Once registered, your order will be linked automatically. Access your customer account to find all your product access details. Using the same email address for registration ensures your orders are linked correctly and access is seamless.

Where to Find Your Access Details

After logging in or registering, all your purchased product access information will be available in your customer account dashboard. This includes download links, license keys, or any other relevant access credentials.

If you experience any issues accessing your products after logging in or registering, please contact our support team for assistance.